Customer Service

The most important part begins after handover. Here is how to reach us and what we commit to.

Post-placement follow-up

We contact you after the worker arrives to check that things are going well, rather than waiting for you to raise a problem.

Replacement request

If the placement does not work out within the statutory period, replacement is a contractual right. Tell us the reason and we begin the procedure.

Request Service

Status of your application

You can ask where your case stands at any time: visa, medical clearance, attestation, or expected arrival date.

Contact

Formal complaint

If the matter is not resolved with the team, file a formal complaint — it enters our system with a reference and is tracked to closure.

File a Complaint

What we commit to

  • A response to any logged complaint within one business day.
  • Telling you the reason for a delay before you have to ask.
  • Never closing a complaint without telling you the outcome.

Ready to begin?

Send your request and our team will help you choose the right nationality, role and duration.

Request Service